Shipping, plainly explained.
We'd rather give you an honest delivery estimate than a fast-sounding one. Here is exactly how shipping works at Maison Laurier.
Where we ship
We ship across Canada. [TO CONFIRM with supplier: delivery to remote/northern postal codes and the territories]
Cost
[TO CONFIRM with supplier: final shipping rate and free-shipping threshold — do not publish a promise until confirmed]
Delivery time
Orders are processed within [TO CONFIRM with supplier: handling time] business days. Delivery typically takes [TO CONFIRM with supplier: transit time] after that. You'll receive a tracking link by email the moment your order ships.
[TO CONFIRM with supplier: last-mile carrier — only name Canada Post/Intelcom on the site if that is genuinely the final carrier]
Duties & taxes
No surprises at the door: [TO CONFIRM with supplier: DDP — duties and taxes are included in your order, so the courier will never ask you to pay extra on delivery. Publish this line only once DDP is confirmed.]
If something is delayed
If your order runs late, we'll email you before you have to ask — with the new expected date, in plain language. That's a promise we can keep regardless of carrier.
Questions
Email us any time via the Contact page. We usually reply within one business day.