We're here to help.
Questions about sizing, an order, or a return? Send us an email — we're a small team and we read every message. You'll usually hear from us within one business day, often sooner.
Email: [TO CONFIRM — set up store email address, e.g. hello@maisonlaurier.store]
Hours: Monday–Friday, 9am–5pm (Eastern Time). We answer weekend messages on Monday.
Before you write
- Sizing questions: every product page includes a size chart in inches. If you're between sizes, tell us your usual size and we'll advise honestly.
- Order status: you'll receive a confirmation email with tracking as soon as your order ships.
- Returns: see our Returns page — you have 30 days from the day your order is delivered.